Privacy Policy

Who We Are

United Codes is a trade name of APEX R&D bv, a Belgian private limited company with its registered office at Waversebaan 276, 3001 Leuven, Belgium, company number BE0846210281 (the “Company”, “we” or “us”).

The Company is the data controller for the personal data described in this Privacy Policy. It operates united-codes.com and its product websites, including apexofficeprint.com, cloudofficeprint.com, apexmediaextension.com, apexprojecteye.com, apexofficeedit.com, dblinter.com and related subdomains (together, the “Website”), and the tools we provide you (the “Service”).

This Privacy Policy was last updated in November 2026.

Your Privacy

We take the protection of your privacy seriously and process personal data in line with the General Data Protection Regulation (GDPR) and Belgian data protection law. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.

Definitions

Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small pieces of data stored on a User’s device.
Data Controller: Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject: Data Subject is any living individual who is the subject of Personal Data.
User: The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Email address, Name, Address, State, Province, ZIP/Postal code, City, Country, and Usage Data. We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications at any time by using the unsubscribe link in our emails or by contacting us at dpo@united-codes.com.
Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data

Our website itself does not need cookies to work. We only use cookies and similar technologies (tags, pixels and scripts) for marketing purposes after you give your consent in the cookie banner. Without your consent, these technologies are not loaded.

Your choice is stored in your browser’s local storage (not in a cookie) so we don’t ask again on every page. You can change or withdraw your consent at any time via Cookie settings at the bottom of every page; withdrawing is as easy as giving consent. You can also instruct your browser to refuse cookies.

Our customer portals and support portal (under /ords/) use strictly necessary session cookies to keep you signed in. These do not require consent.

The cookies and technologies we use are described under Service Providers below.
Contact forms and email

When you fill in a form on our Website (for example a contact, quote, scan or workshop request) or email us, we receive the details you enter: typically your name, business email address, company, role and your message. We use them to answer your request and follow up on it, and, if you are or become a customer, to manage that relationship. The legal basis is our legitimate interest in responding to business enquiries, or the steps needed before entering into a contract with you (Art. 6(1)(b) and (f) GDPR). Form submissions are stored in our own systems and are only accessible to the people who need them to handle your request.

Use of Data

We use the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy:

Enquiries (contact forms and email): as long as needed to handle your request and follow up on it. If no customer relationship follows, we delete them when they are no longer needed for that purpose.
Customer and account data: for the duration of the customer relationship, and afterwards as long as needed to resolve disputes and enforce our agreements.
Invoices and accounting records: for the period required by Belgian accounting and tax law.
Marketing preferences: until you unsubscribe or withdraw your consent.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Some of our Service Providers (such as Cloudflare, Stripe and LinkedIn) may process Personal Data outside the EEA, in particular in the United States. Where that happens, we rely on an adequacy decision of the European Commission (such as the EU-U.S. Data Privacy Framework, for providers certified under it) or on the European Commission’s Standard Contractual Clauses, together with additional safeguards where needed.

Disclosure of Data

Business Transaction. If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

If you are from the European Economic Area (EEA), the Company’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

The Company may process your Personal Data because:

We need it to perform a contract with you, or to take steps at your request before entering into one, for example to deliver a license, process a payment or prepare a quote (Art. 6(1)(b) GDPR)
You have given us your consent, for example for the marketing tools described below (Art. 6(1)(a) GDPR)
The processing is in our legitimate interests, for example to answer business enquiries, inform existing customers about similar products, and keep our Website secure, and those interests are not overridden by your rights (Art. 6(1)(f) GDPR)
We need it to comply with a legal obligation, for example accounting and tax law (Art. 6(1)(c) GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. The Company aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where the Company relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to lodge a complaint with a data protection authority about our collection and use of your Personal Data. Our lead supervisory authority is the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données), Rue de la Presse 35, 1000 Brussels, Belgium, www.dataprotectionauthority.be. You can also contact the data protection authority of the EEA country where you live or work.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

Plausible Analytics (self-hosted)

We measure website traffic with Plausible Analytics, hosted on our own infrastructure (ptrack.united-codes.io). Plausible does not use cookies, does not collect personal data and does not track you across websites or devices. Visits are counted in aggregate; IP addresses are not stored. Because no personal data is processed and nothing is stored on your device, this does not require consent.

LinkedIn Insight Tag (LinkedIn Ireland Unlimited Company)

Helps us measure the effectiveness of our LinkedIn campaigns and understand which companies and professional audiences visit our website. LinkedIn sets cookies (such as bcookie, lidc, li_sugr, UserMatchHistory) and may process your IP address and browser information. More information: LinkedIn Privacy Policy and LinkedIn Cookie Policy.
Leadfeeder by Dealfront (Dealfront Group GmbH)

Identifies which companies visit our website, based on the IP address of the visit, so our sales team can follow up with relevant organisations. Leadfeeder sets a cookie (_lfa) to recognise returning visits. More information: Dealfront Privacy Policy.

Legal basis for these marketing tools is your consent (Art. 6(1)(a) GDPR). If you reject or withdraw consent, they are not loaded.

Hosting and security

Cloudflare (Cloudflare, Inc.)

Our website is delivered through Cloudflare’s network, which processes technical connection data such as your IP address to deliver pages and protect the site against attacks. Cloudflare may set a strictly necessary security cookie (__cf_bm) to distinguish people from bots. More information: Cloudflare Privacy Policy.

Embedded videos

YouTube (Google Ireland Limited)

Product videos are embedded in YouTube’s privacy-enhanced mode (youtube-nocookie.com): YouTube does not store cookies on your device until you play a video. More information: Google Privacy Policy.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe: https://stripe.com/privacy

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

Privacy and security are top priorities at United Codes. We handle your personal data with care. In compliance with European GDPR privacy regulations, we ensure that your data is stored securely.

United Codes has a Data Protection Officer (DPO) who serves as the point of contact for any questions regarding the processing of your personal data. You can contact our DPO at dpo@united-codes.com, or by post at APEX R&D bv, attn. Data Protection Officer, Waversebaan 276, 3001 Leuven, Belgium.